Privacy Policy

1. Information We Collect

We collect the following types of information:

Personal Information

• Account Information: account information not been collected like name, email address, or other details.

Usage and Technical Information

• Log Data: IP address, browser type, device information, operating system, pages visited, time and date of visits, and other diagnostic data.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track usage, preferences, and analytics.

Video Processing Data

• Uploaded Videos: Videos you upload for resolution adjustment are processed temporarily on our servers.
• Metadata: File names, sizes, durations, and embedded metadata from videos.

We do not collect:

• Payment information (we use third-party processors like cashfree).
• Biometric data, facial recognition data, or personally identifiable information from video content unless explicitly provided by you.

2. How We Use Your Information

We use your information to:

• Provide and improve the Service (e.g., process videos, adjust resolutions).
• Operate and maintain the Service.
• Communicate with you (e.g., support, updates).
• Analyze usage trends and personalize your experience.
• Prevent fraud, abuse, and enforce terms of service.
• Comply with legal obligations.

3. How We Share Your Information

We do not sell your personal information. We may share information with:

• Service Providers: Third parties that help us operate the Service (e.g., cloud hosting like AWS, analytics like Google Analytics, video processing tools). These providers are contractually obligated to protect your data.
• Legal Requirements: If required by law, subpoena, or government request.
• Business Transfers: In the event of a merger, acquisition, or sale of assets.
• With Your Consent: For any other purpose with your explicit permission.

4. Data Retention and Deletion

• Videos: Uploaded videos are deleted automatically after processing (within 1 minutes) after processing.
• Logs: Retained for up to 12 months for security and analytics.

5. Your Rights and Choices

Depending on your location, you may have rights under GDPR, CCPA, or similar laws:

• Access, correct, or delete your personal information.
• Opt out of data sharing or targeted advertising.
• Withdraw consent.

To exercise these rights, email privacy@videoresolutionadjuster.com. We respond within 30 days.

• Cookies: Manage via browser settings or our cookie consent banner.
• Do Not Track: We honor browser Do Not Track signals where applicable.

6. Security

We implement reasonable security measures (e.g., encryption, access controls, firewalls) to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.

Videos are processed using secure, temporary storage and encrypted transmissions (HTTPS/TLS).

7. Children's Privacy

The Service is not intended for children under 13 (or 16 in some jurisdictions). We do not knowingly collect data from children. If we learn we have, we will delete it promptly.

8. International Data Transfers

We may transfer data to countries outside your jurisdiction (e.g., US servers). We ensure adequate protections via Standard Contractual Clauses or similar mechanisms.

9. Third-Party Links and Services

The Service may link to third-party sites (e.g., payment processors). We are not responsible for their privacy practices.

10. Changes to This Privacy Policy

We may update this policy. Changes will be posted here with a revised effective date. Significant changes will be notified via email or in-app notice. Continued use constitutes acceptance.

11. Contact Us

For questions, contact:

• Email: suresht160895@gmail.com
• Address: 460, manickkampalayam privu, kadapanallur post, bhavani, erode, 638311.